Public: IT Knowledge

Quick Assist: Your Built-In Solution for Remote IT Support Quick Assist is a Windows built-in re...

Welcome to this quick guide on how to force close a crashed or frozen application. If an app sudd...

What will be covered: How to test if my microphone is working. 1. Open the Start Menu Pr...

Here’s how to reboot your Windows machine in a few simple steps. Windows 11 and 10 and generally ...

What will be covered: How to Select the appropriate audio output device Reason: One reason ...

This article covers different application which are pre-built into Windows to help you to be extr...

This article goes through resetting/ Adding a PIN for Windows 10/ 11  1. Open the Start Menu...

Devices which support a display connection allows you to project your laptop screen to a larger s...

What will be covered: How to display your machine's details. 1. Open the Start Menu Pr...

What will be covered: How to add a printer 1. Open the Settings menu Press the Windows...

Ensuring the right time and date on the systems can fix a lot of issues. If you are experiencing ...

Managing your Windows power plan settings allows you to control when your computer sleeps and whe...

1. Open the Start Menu Press the Windows key on your keyboard to bring up the Start Menu. ...

 Step 1   Navigate to your phones App Store and search for Microsoft Authenticator app....

Part 1 – SharePoint site      1)     Open your web browser Chrome, Edge..etc       2)     Searc...

The Article demonstrates how to quit & Re-open OneDrive in-case of any syncing issues. ✔ This of...

What will be covered: How to open a shared mailbox How to set a shared folder / Mailbox  ...

What will be covered: How to open a mailbox 1. Open Outlook Web App Navigate to the Of...

What will be covered: How to open a shared mailbox on Classic Outlook 1. Open Outlook app...

Follow these steps to download Outlook on your Android phone and set up your email account. ...

1. Right Click document Find and right click the file you would like to encrypt. After rig...

1. Open Outlook App On your iPhone open the outlook app. Click  your profile icon top left o...

1. Open the Setting menu Find the Gear icon, top right of the screen (near your profile pict...

This Quick article goes through enabling the "send from" options on your outlook to enable you to...

Quick guide about setting up out of office reply on classical outlook.  1. Open File's Tab Cl...

Method 1: via the 9 Logo on your task bar 1. On the bottom right of your screen, locate the Purp...

Method 1: Via the 9 Logo on your task bar 1. On the bottom right of your screen, locate the Purp...

You might require to save a document in PDF format. This article shows you how to convert a word ...

You can use Microsoft Word to encrypt a PDF file. This quick guide shows you how to Password Encr...

A No signal error message could appear on your screen due to several reasons. In this article we ...

When we are generally troubleshooting an issue we should start thinking of the most common cause ...

Internet Issues can arise unexpected and can cause disruption to your work. Some issues can be ca...

What will be covered: How to connect to your local WIFI. 1. Open The WIFI menu Find the ...

We will cover the following: How to scan a file using bitdefender. 1. Find the location of th...

Bitdefender Scan: Bitdenfer scans ran monthly to check your system for any malware/virsus. When s...

What will be covered: How start the OpenVPN Application How to start a VPN Connection 1....

Quick guide showing how to connect to a VPN via the OPENVPN CONNECT software. 1. Open Tray Ico...

In this guide, we'll show you exactly how to add a bookmark  using the Chrome browser. Please not...

Step 1: Login to Your ServerFirst, you'll need to access your server via SSH. ssh username@your_...

What will be covered: How to set up the 3CX soft phone on your phone. 1. Open Google Stor...

Article shows the steps of viewing recordings and voicemails within the 3CX web app 1. Open th...

How to print from the IDesigner for SMART ID Printers.  1. Open Print Setup Top right of the ...

Quick guide for sending large emails. 1. Login to Next Cloud https://cloud.broadband9.com/ind...