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What will be covered: How to open a shared mailbox How to set a shared folder / Mailbox  1. Open Outlook Web App Navigate to the Office 365 portal (https://outlook.office365.com) and log in with your credentials. 2. Open Shared Mailbox ...

What will be covered: How to open a shared mailbox on Classic Outlook 1. Open Outlook app (Classic) Press the Windows key on your keyboard to bring up the Start Menu, Search Outlook. 2. Outlook Settings Select the File tab on the ribbon (top...

1. Open the Start Menu Press the Windows key on your keyboard to bring up the Start Menu. 2. Search for Quick Assist Type Quick Assist in the search bar, then press Enter to open it. 3. Enter the Support Code Once the Quick Assist window a...

 Step 1   Navigate to your phones App Store and search for Microsoft Authenticator app. The search results should have found the Authenticator app, Click Download.   The “Authenticator” app should now appear on your home screen. You will ...

Follow these steps to download Outlook on your Android phone and set up your email account. 1. Download the Outlook App Instructions: Open the Google Play Store on your Android device. Action: Tap on the Microsoft Outlook app and then tap Install....

Step 1: Login to Your ServerFirst, you'll need to access your server via SSH. ssh username@your_server_ip Step 2: Open the nftables Configuration File Once you're logged into your server, the next step is to edit the nftables configuration file. Run the f...

A No signal error message could appear on your screen due to several reasons. In this article we will tackle the issues that are causing your screen to display the “No Signal” error message. Why does the “No Signal” error message appear? The “No Signal” ...

Internet Issues can arise unexpected and can cause disruption to your work. Some issues can be caused due to loosen connections, other times it could be software misconfiguration. In this short article, we will look into the most common network issues. Thin...

Method 1: via the 9 Logo on your task bar 1. On the bottom right of your screen, locate the Purple Number 9 icon and click on it. Sometimes it might be hiding in the up-arrow menu (Highlighted Blue).   2.Click the “Raise CRM Ticket”, after which it shou...

We will cover the following: How to scan a file using bitdefender. 1. Find the location of the file. it is more than likely to be in your downloads folder, if you have downloaded it recently. 2. Scanning with Bitdefender Right click the file a...

In this guide, we'll show you exactly how to add a bookmark  using the Chrome browser. Please note, the steps for Microsoft Edge differ slightly but are similar. 1. Open the Chrome Open Chrome  and navigate to the website you wish to bookmark. 2...

Method 1: Via the 9 Logo on your task bar 1. On the bottom right of your screen, locate the Purple Number 9 icon and click on it. Sometimes it might be hiding in the up-arrow menu (Highlighted Blue). 2. Click the “Raise Ticket”, after which it should ope...

Quick Assist: Your Built-In Solution for Remote IT Support Quick Assist is a Windows built-in remote software that enables IT support engineers to quickly connect to your machine and resolve IT issues remotely. Setting it up is simple and takes just a minute....

What will be covered: How start the OpenVPN Application How to start a VPN Connection 1. Open the Start Menu Press the Windows key on your keyboard to bring up the Start Menu. 2. Search for OpenVPN GUI Type OpenVPN in the search bar, then pre...

Welcome to this quick guide on how to force close a crashed or frozen application. If an app suddenly stops responding, it can feel frustrating and leave you unsure of what to do. Crashes often occur when an application encounters issues accessing your compute...

What will be covered: How to test if my microphone is working. 1. Open the Start Menu Press the Windows key on your keyboard to bring up the Start Menu. 2. Search for Control Panel Type Control Panel in the search bar, then press Enter to open...

Here’s how to reboot your Windows machine in a few simple steps. Windows 11 and 10 and generally the same. 1. Open the Start Menu Press the Windows key on your keyboard to bring up the Start Menu. 2. Select Power Options In the Start menu, find and...

Part 1 – SharePoint site      1)     Open your web browser Chrome, Edge..etc       2)     Search “www.Office.com” in the URL bar at the top (Search bar)      3)    Top Right, Click “Sign in” *if you already not signed in      4)     Top Left, Click on the ...

What will be covered: How to Select the appropriate audio output device Reason: One reason to select the right output device is Windows might of auto-selected the wrong output device and now the audio is being outputted from your monitor instead of the h...

This article covers different application which are pre-built into Windows to help you to be extra productive when you are working. 1. Snipping Tool Snipping tool is helpful in allowing you to take snippets of your screen. In Windows 11 it also provides a ...