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3CX: Setting Up 3CX on Mobile
What will be covered: How to set up the 3CX soft phone on your phone. 1. Open Google Store /Apple Store Open the google store or Apple store and search 3CX. 2. Search & install 3CX Click install or download on the 3CX App. 3. Open 3C...
Mouse & Keyboard: Not working
When we are generally troubleshooting an issue we should start thinking of the most common cause rather than ruling it off as broken. This article will cover solutions to when your mouse or keyboard stops working. 1. Disconnect and reconnect Depending o...
Windows: Projecting Screen via Display Cables
Devices which support a display connection allows you to project your laptop screen to a larger screen. Provided that you have already setup, this article demonstrates how to configure projection via Windows. 1. Adjusting Projection style Press the Windows...
WIndows: How to connect using WIFI
What will be covered: How to connect to your local WIFI. 1. Open The WIFI menu Find the Network icon in the bottom left Connor of you screen. It could be hiding in the up arrow menu, 2. Connect to your WIFI In the list of available WIFI's, fin...
Windows: System Information
What will be covered: How to display your machine's details. 1. Open the Start Menu Press the Windows key on your keyboard to bring up the Start Menu and Type "About" 2. System Information The System information can be helpful for the IT Tea...
Office: Converting a file into a PDF
You might require to save a document in PDF format. This article shows you how to convert a word document into a PDF. although we have demonstrated it using word it will work on excel, PowerPoint... etc 1. Open File Tab Top-right click File Tab. ...
Windows: Connecting Via Bluetooth
Windows: Adding a Printer in Windows
What will be covered: How to add a printer 1. Open the Settings menu Press the Windows key on your keyboard to bring up the Start Menu. Type settings in the search bar. 2. Open the Bluetooth & devices section Look for the Bluetooth icon on...
Outlook: How to encrypt Email Attachments using 7-ZIP
1. Right Click document Find and right click the file you would like to encrypt. After right click find the "show more options" button and click it. 2. Add to archive More options should appear, find the 7-zip option. In the sub-section of 7-z...
Windows: Time and Date Settings
Ensuring the right time and date on the systems can fix a lot of issues. If you are experiencing an issue on a specific application, this could be the potential fix. We will cover a how to set the computer to atomically configure the correct time always. 1....
Windows: Configuring Power settings
Managing your Windows power plan settings allows you to control when your computer sleeps and when the monitor turns off. By customizing these settings, you can optimize power usage, improve system performance, and prevent unnecessary interruptions. 1. Open...
Outlook: Adding a new Mailbox (iPhone)
1. Open Outlook App On your iPhone open the outlook app. Click your profile icon top left of the screen. 2. Add New Email Account As highlighted below, click the add email button. 3. Login in Enter in your email address. It might re...
Outlook: Signature Images not showing.
1. Open the Setting menu Find the Gear icon, top right of the screen (near your profile picture). 2. Compose in HTML Format Go to Email > Compose and reply > Ensure Compose messages is set to HTML.
Outlook: Opening a Mailbox (Outlook Web App + New Outlook)
What will be covered: How to open a mailbox 1. Open Outlook Web App Navigate to the Office 365 portal (https://outlook.office365.com) and log in with your credentials. 2. Open Shared Mailbox Click on your profile picture or initials in t...
Windows: How to reset/Add a PIN
This article goes through resetting/ Adding a PIN for Windows 10/ 11 1. Open the Start Menu Press the Windows key on your keyboard to bring up the Start Menu. search for Settings. 2. Open Accounts Tab Inside the accounts tab find sign-options....
3CX: How to view Recordings & Voicemails
Article shows the steps of viewing recordings and voicemails within the 3CX web app 1. Open the 3CX Web app Enter your extension number and password 2. Three dots Click and Open the dots menu 3. Review Recordings and Voicemail Pick and ch...
Outlook: Send from another mailbox
This Quick article goes through enabling the "send from" options on your outlook to enable you to select a mailbox from which the email will be sent by. 1. Click "New Email" Click "New email". 2. Enable "Show From" On the navigation bar, select...
SMART ID: How to print an ID Badge
How to print from the IDesigner for SMART ID Printers. 1. Open Print Setup Top right of the screen click and open the file menu. then click Print setup. 2. Ignore errors Click okay on the errors until you see the printer setup prompt screen. ...
Next Cloud: Sending Large emails
Quick guide for sending large emails. 1. Login to Next Cloud https://cloud.broadband9.com/index.php/login?clear=1 - Go to this link and login to your Next Cloud account 2. Upload a File/Folder Once logged in, click the plus icon and choose what you...
Outlook: Setting up Out of Office Message (Classical Outlook)
Quick guide about setting up out of office reply on classical outlook. 1. Open File's Tab Click the file tab. 2. Select Automatic replies In the Info Section, find the automatic replies and open it. 3. Configure your reply In here you ...