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Windows | Install Our Remote Management Software

Public: IT Knowledge Windows

Quick Assist: Your Built-In Solution for Remote IT Support Quick Assist is a Windows built-in re...

Updated 5 days ago by Broadband9Admin

Web Mail | Logging Into Your Emails With Web Mail

Public: IT Knowledge Web Mail

Quick step by step guide demonstrating how to log into your email account through web mail. 1....

Updated 2 weeks ago by Broadband9Admin

Remote Desktop | Enabling Multiple Monitors

Public: IT Knowledge VPN & Remoting

Quick and Easy Guide Showing How to Enable "Use All My Monitors" in Remote Desktop This option m...

Updated 3 weeks ago by Broadband9Admin

Outlook: Adding a new Mailbox (iPhone)

Public: IT Knowledge Outlook

1. Open Outlook App On your iPhone open the outlook app. Click your profile icon top left of...

Updated 3 weeks ago by Broadband9Admin

How to reset your password | Web Mail

Public: IT Knowledge Web Mail

In this demonstration, you will learn how to reset your Web Mail password. 1. Click Web Mail H...

Updated 1 month ago by Broadband9Admin

3CX | 3CX PWA Desktop App

Public: IT Knowledge 3CX IP Phone

3CX PWA On your browser follow the steps in the image. Click Setting icon > Save and share > I...

Updated 3 months ago by Broadband9Admin

3CX: Adding 3CX on your phone

Public: IT Knowledge 3CX IP Phone

Self-Provision your phone can allow you to use your phone as a soft-phone, take business calls......

Updated 3 months ago by Broadband9Admin

Networking: Troubleshooting Internet connection Issues

Public: IT Knowledge Networking

Internet Issues can arise unexpected and can cause disruption to your work. Some issues can be ca...

Updated 3 months ago by Broadband9Admin

Outlook: How to encrypt Email Attachments using 7-ZIP Password protect

Public: IT Knowledge Outlook

1. Right Click document Find and right click the file you would like to encrypt. After rig...

Updated 3 months ago by Broadband9Admin

Outlook: Adding a Shared Mailbox (Outlook Web App + New Outlook)

Public: IT Knowledge Outlook

What will be covered: How to open a shared mailbox How to set a shared folder / Mailbox  ...

Updated 3 months ago by Broadband9Admin

OpenVPN Connect: How to Start a VPN connection

Public: IT Knowledge VPN & Remoting

Quick guide showing how to connect to a VPN via the OPENVPN CONNECT software. 1. Open Tray Ico...

Updated 5 months ago by Broadband9Admin

Windows | Accessing a shared drive

Public: IT Knowledge Windows

1. Open file explorer 2. Click "This PC"  3. Click the Shared Drive.

Updated 7 months ago by Broadband9Admin

Outlook | Logging into Outlook

Public: IT Knowledge Outlook

1. Open a web browser and type "office.com" in the search bar. 2. Click the "Sign in...

Updated 8 months ago by Broadband9Admin

Windows: Remote Access

Public: IT Knowledge Windows

Quick Assist: Your Built-In Solution for Remote IT Support Quick Assist is a Windows built-in re...

Updated 8 months ago by Broadband9Admin

Windows: Device Name

Public: IT Knowledge Windows

What will be covered: How to display your machine's details. 1. Open the Start Menu Pr...

Updated 8 months ago by Broadband9Admin

OneDrive: OneDrive Syncing problems

Public: IT Knowledge Microsoft 365 (OneDrive, Sharepoint, Ou...

The Article demonstrates how to quit & Re-open OneDrive in-case of any syncing issues. ✔ This of...

Updated 10 months ago by Broadband9Admin

Bitdefender: Postponing Anti-Virus Scans

Public: IT Knowledge Security

Bitdefender Scan: Bitdenfer scans ran monthly to check your system for any malware/virsus. When s...

Updated 11 months ago by Broadband9Admin

OpenVPN GUI: How to start a VPN connection

Public: IT Knowledge VPN & Remoting

What will be covered: How start the OpenVPN Application How to start a VPN Connection 1....

Updated 1 year ago by Broadband9Admin

Word: How to Password Encrypt a PDF File

Public: IT Knowledge Office

You can use Microsoft Word to encrypt a PDF file. This quick guide shows you how to Password Encr...

Updated 1 year ago by Broadband9Admin

Outlook: Setting up Out of Office Message (Classical Outlook)

Public: IT Knowledge Outlook

Quick guide about setting up out of office reply on classical outlook.  1. Open File's Tab Cl...

Updated 1 year ago by Broadband9Admin