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68 total results found

Word: How to Password Encrypt a PDF File

Public: IT Knowledge Office

You can use Microsoft Word to encrypt a PDF file. This quick guide shows you how to Password Encrypt a PDF File using Microsoft Word. 1. Open the File menu Once you have opened the document, click the file menu at the top-left of the screen. 2. Sa...

OpenVPN Connect: How to Start a VPN connection

Public: IT Knowledge VPN & Remoting

Quick guide showing how to connect to a VPN via the OPENVPN CONNECT software. 1. Open Tray Icon In the tray, Find the icon below. If the Application doesn't appear in the tray, Click the windows button and search "OpenVPN Connect". Open the Application. ...

Bitdefender: Postponing Anti-Virus Scans

Public: IT Knowledge Security

Bitdefender Scan: Bitdenfer scans ran monthly to check your system for any malware/virsus. When scans happen it can take up a lot of computer resources. So in this article we will show you how to postpone a Scan to ensure you have the best experience when you ...

OneDrive: OneDrive Syncing problems

Public: IT Knowledge Microsoft 365 (OneDrive, Sharepoint, Ou...

The Article demonstrates how to quit & Re-open OneDrive in-case of any syncing issues. ✔ This often clears stuck sync queues without restarting the whole PC. 1. Right-click the OneDrive cloud icon   2. Click Quit OneDrive 3. Start it aga...

Outlook | Logging into Outlook

Public: IT Knowledge Outlook

1. Open a web browser and type "office.com" in the search bar. 2. Click the "Sign in" Icon top right 3. Login with the email credentials we have provided. 4. On the bottom left, click on apps and select Outlook

Windows | Accessing a shared drive

Public: IT Knowledge Windows

1. Open file explorer 2. Click "This PC"  3. Click the Shared Drive.

3CX: Adding 3CX on your phone

Public: IT Knowledge 3CX IP Phone

Self-Provision your phone can allow you to use your phone as a soft-phone, take business calls...etc 1. Open QR Code In the 3CX Web portal, click the QR Code. it is next your profile icon. 2. Scan code A QR Code should be pop-up. You will need to...

3CX | 3CX PWA Desktop App

Public: IT Knowledge 3CX IP Phone

3CX PWA On your browser follow the steps in the image. Click Setting icon > Save and share > Install 3CX (PWA) Sometime 3CX automatically asks you to download it or you might see the screen icon with a plus on your url address bar which are other methods t...

How to reset your password | Web Mail

Public: IT Knowledge Web Mail

In this demonstration, you will learn how to reset your Web Mail password. 1. Click Web Mail Home Click the Webmail home button on the left side panel.   2. Click Password & Security On the Web mail home page, find your email address at the top ri...

Remote Desktop | Enabling Multiple Monitors

Public: IT Knowledge VPN & Remoting

Quick and Easy Guide Showing How to Enable "Use All My Monitors" in Remote Desktop This option must be ticked if you want to see your other monitors in the remote session. 1. Editing Remote Desktop Configuration - Right Click edit Find the Remote Desktop ...

Web Mail | Logging Into Your Emails With Web Mail

Public: IT Knowledge Web Mail

Quick step by step guide demonstrating how to log into your email account through web mail. 1. Visit Our Web Mail Client Preferably on a Laptop or Desktop, Open a web browser and go to the following link:https://cp10.hosting.9.technology:2096/  2. Log...

Windows | Install Our Remote Management Software

Public: IT Knowledge Windows

Quick Assist: Your Built-In Solution for Remote IT Support Quick Assist is a Windows built-in remote software that enables IT support engineers to quickly connect to your machine and resolve IT issues remotely. Setting it up is simple and takes just a minute....