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Windows: Tools for Productivity

Quick Assist: Your Built-In Solution for Remote IT Support


1. Snipping Tool

Snipping tool is helpful in allowing you to take snippets of your screen. In Windows 11 it also provides a recording feature. After a snippet has been taken you will automatically have it saved on your clipboard. This allows you to quickly paste the snippet anywhere you'd like. You can use the Windows key + Shift + S to quickly open the snippet tool.

Where to find:

  1. Windows key + S to open the windows search box
  2. Type Snipping Tool.

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How to use:

  1. Begin a new snippet.
  2. Toggle between Screenshot or Recording ( Windows 10 only always for screenshot).
  3. Toggle between how you would like to take a snippet.  e.g Cutting with window toggled, will give you a screenshot of whatever window you selected.
  4. Add Delay to give you enough time to take a screenshot.
  5. Quickly Modify the screenshot.
  6. Crop or Convert whatever text is seen in the screenshot into copiable text.
  7. Other features

2. Sticky Notes

Sticky notes is a valuable tool which allows you to take notes on the fly. Notes are automatically saved and you can keep creating sticky notes as much as you want. 

Where to find:

  1. Windows key + S to open the windows search box
  2. Type Sticky Note.
  3. You might need to sign into a Microsoft account (in that case you can use your outlook email address).

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How to use:

  1. Add another sticky Note
  2. Settings - Includes customizing background colour.
  3. Tool bar - including adding an image and text customization.

3. Paint

Paint is a handy tool to quickly editing images. copy and paste images in the canvas and start using the tools at the top to edit the image.

Where to find:

  1. Windows key + S to open the windows search box
  2. Type Paint.

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4. Photos

An alternative way to browser your pictures saved on your machine. Photos also allows you to connect to OneDrive or iCloud photos whiphotos.

Where to find:

  1. Windows key + S to open the windows search box
  2. Type Photos.

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5. Clock 

QuickThe Assistclock willapplication gois throughgreat tool to keep focus. You can set a brieftimer loading screen, followed byand a promptbreak withtime ato checkbox.ensure Tickyou are focused when you are using your machine.

Where to find:

  1. Windows key + S to open the windows search box
    2. and click
  2. Type AcceptClock.
    3. to confirm the remote session.

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6. Microsoft Store

Finally,Similar your support engineer will request control of your machine. A toolbar will appear atto the topapp ofstore youror screen.apple Clickstore, AllowMicrosoft store is a safe way to grantinstall themapplications. control.You can install applications like Whatsapp, Facebook...etc.

Where to find:

  1. Windows key + S to open the windows search box
  2. Type Microsoft Store.

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