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3CX: Setting Up 3CX on Mobile

Quick Assist: Your Built-In Solution for Remote IT Support

Quick Assist is a Windows built-in remote software that enables IT support engineers to quickly connect to your machine and resolve IT issues remotely. Setting it up is simple and takes just a minute. Follow these easy steps:


1. Open Google Store /Apple Store

Open the google store or Apple store and search 3CX.

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2. Install 3CX

Click install or download on the 3CX App.

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3. Open 3CX Mobile Application

Open the app and click agree on this screen

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4. Scan QR Code

The QR code is found in your 3CX web client, Alternatively if you are unable to access the web client, contact IT support for the your 3CX QR code.

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5.  Check your Inbox

A "Welcome to 3CX" email should have been sent to your email address. Check your inbox for this email. This email contains your extension number and the link to the 3CX Web client - "Click Here" link. Make note of your extension number.

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6. Create a new password

You will be prompted to enter a new password if you have not already used the 3CX Web Client before.image.png


6. Login to 3CX Web Client

Enter you extension number and you password.

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6. Go to the Settings 

On the left side click the  "..." > Settings.

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6. Locate Scan QR Code page

Click the scan QR code, the QR Should appear. Use your phone alongside the 3cx Mobile app to scan the code.

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6. 3CX Soft Phone

Finally you should be presented with your 3CX Soft Phone.

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